Patient Care Coordinator Job at OTTO BOCK PATIENT CARE LLC, Saginaw, MI

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  • OTTO BOCK PATIENT CARE LLC
  • Saginaw, MI

Job Description

Start from: 02/02/2026 Company: Otto Bock Patient Care, LLC Department: Clinical Location: Saginaw, MI Type of position: Full-time Remote possible: On-site Job ID: 8216 Apply for this position Summary Statement

Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 80yrs strong, we are committed to improving the lives of our patients. Today, as part of Ottobock.care, we continue that legacy-combining the strength of a global innovator with the relationships and responsiveness of a local clinic. This next step deepens our commitment to delivering exceptional orthotic and prosthetic care to the communities we serve. When you join Ottobock.care, you're not just starting a job. You're becoming part of a movement that is redefining what's possible in patient care.

We are currently looking for a Patient Care Coordinator (PCC) at our Saginaw, MI office. Our PCCs play a vital role in each patient's visit. From greeting patients to ensuring scheduling and documentation run smoothly, you'll be helping people move through life with confidence and independence.

Duties & Responsibilities

  • Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
  • Assist with scheduling or modifying patient appointments.
  • Ensure customers receive the best service possible and concerns are satisfactorily resolved.
  • Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.
  • Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.
  • Assist in securing insurance authorizations for patient cases as needed.
  • Create patient account profile in the Medical Record system.
  • Perform light shipping and receiving of medical device products and components.
  • Maintain a clean office work environment.
  • Accept cash payments from patients as appropriate.
  • Comply with Corporate Compliance and HIPAA responsibilities.
  • Perform other duties and special projects as assigned.
Qualifications

  • Proficient in MS Office and databases.
  • Strong communication and interpersonal skills.
  • Excellent organizational, analytical, and time management skills
  • High school diploma or equivalent.
  • Office administrative management experience, preferably in a medical/dental/therapy office.
  • Knowledge of Medicare, Medicaid preferred.
  • Insurance verification experience.
  • Customer service experience.
Benefits

  • Medical
  • Vision
  • Dental
  • Health savings accounts with employer contribution
  • Flexible spending account options
  • Company-paid life insurance policy
  • Generous Paid time off
  • 7 Company holidays
  • Floating holidays
  • DailyPay
  • 100% company-paid short & long-term disability
  • 401k match up to 3.5%
Apply for this position

Job Tags

Full time, Temporary work, Local area, Remote work, Flexible hours,

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