Must Have Technical/Functional Skills:
• P&C Insurance
• Product Owner, COTS experience like Guidewire, Contact Center Operations
• Scrum and Agile development methodologies
• SAFe Agile
• Jira/Rally
• Leadership
• Software Development
• Communication and Analytical skills
• Product Management
• Product Development
Roles & Responsibilities
• Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
• Defining the vision for the team’s product
• Creating a product road map based on this vision.
• Managing the product backlog and prioritizing them based on changing requirements.
• Overseeing all stages of product creation including design and development
• Developing user stories and define acceptance criteria.
• Monitoring and evaluating product progress at each stage of the process.
• Liaising with the product team and end-users to deliver updates.
• Participating in Scrum meetings and product sprints
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Proficiency in the use of analytic tools
• Ability to groom and prioritize effectively.
• Excellent knowledge of user-centered design principles
• Excellent oral and written communication
• Ability to work with large teams.
• Understanding of design quality standards
• Experience on Contact center operations
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