Job Description

Customer Service Support Representative 1

Adecco is currently assisting a client in their search to fill Customer Service Support Representative 1 positions located in San Francisco, CA. Job Title: Customer Service Support Representative 1 Location: San Francisco, CA Payrate: $23.00 As a Sales Support Administrator, you will support the client's sales team by bridging the gap between Client's and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests. WHO YOU ARE: Curious about the why's and how's of the operational aspects of sales. An ambitious, quick learner who wants to continuously self-improve. Reliable and able to adapt to frequent change. Seeking a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace! RESPONSIBILITIES: Route deals to appropriate owners to optimize sales operations Match Meraki's existing customer and reseller database to that of Client's Analyze and assign cases in accordance with sales rules and alignment Conduct end-customer research Review and verify applications from partners Work cross-functionally with teams to respond to critical sales issues Support Meraki's FedRAMP customer validation process Release the Meraki FedRAMP compliance hold on live orders Manage multiple internal and external team mailers MINIMUM QUALIFICATIONS: Strong organization skills coupled with the ability to multitask Capable of working in a high energy and deal/case volume environment Comfortable working to meet deadlines Meticulous attention to detail Team-oriented with strong communication skills Outstanding written and verbal skills, computer proficient Ability to leverage Microsoft Excel for data entry and analysis SALESFORCE EXPERIENCE (at least 1 year) PREFERRED QUALIFICATIONS: Experience in Sales Support or Data Entry position University degree Understanding of Federal order management or fulfillment procedures ADDITIONAL INFORMATION: In this entry-level role, you will be responsible for providing critical operational assistance, focusing on workflow optimization, data management, and process adherence, rather than technical system support. Apply Today to be considered for this Customer Service Support Representative 1 job and any other positions with Adecco. Pay Details: $23.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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