Job Description

Job Description :

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities :

• Handle inbound and outbound calls to support customers of various clients
  
• Provide excellent customer service, addressing questions and concerns
  
• Accurately enter information into our database
  
• Follow up with customers as needed to ensure satisfaction
  
• Meet and exceed performance metrics to qualify for advancement opportunities
  

Requirements

• High school diploma or equivalent
• Strong verbal communication skills
• Reliable internet connection and a quiet workspace
• Basic computer skills (Microsoft Office proficiency)
• Ability to work flexible hours, including evenings and weekends (set your own schedule)

Technical Requirements (MANDATORY to begin work):

• Windows 11 OS

• Minimum 16 GB RAM (desktop or laptop)

• No Chromebooks or Apple computers

• Dual monitors (not needed at time of application)

• Noise-canceling USB headset (not needed at time of application)

• Hardwired internet connection (not needed at time of application)
  

Benefits

• Work from the comfort of your home
  
• Starting pay of $12-$15/hour (with increase opportunities)
  
• Opportunities for advancement based on performance
  
• Supportive team environment
  

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