We are looking for a highly reliable and detail-oriented Part-Time Business Assistant with strong customer service skills and solid bookkeeping experience.If you have at least 2+ years of experience supporting U.S. clients in CSR, administrative, or bookkeeping roles, we want to hear from you.
Deliver excellent customer support and customer experience, responding promptly to inquiries and assisting clients across channels.
Perform bookkeeping tasks: reconciliations, data entry, payout reports, and month-end closing.
Provide administrative support including travel bookings, calendar management, and inbox organization.
Maintain accurate records in Xero, Stripe, Google Sheets, HubSpot, and track payouts and pipelines (or be willing to learn).
Support daily operational tasks and work proactively to prevent delays, absences, and miscommunication.
2+ years experience in a similar U.S.-focused role (CSR, Admin, Bookkeeping, or Business Assistant).
Solid experience in bookkeeping (reconciliations, month-end closing, and financial data entry).
Experience delivering strong customer experience + CSR communication.
Proficient with: Xero, Stripe, Google Sheets, HubSpot (or fast learner).
Excellent English communication.
Highly reliable, strong attendance, and proactive communication mindset — aligned with LauLau's company values.
Available to start immediately.
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